FAQs

Delivery

  • Do you deliver internationally?

    We certainly do, however, there will be a surcharge on delivery dependant on your location. Please contact [email protected] for details.

  • Do you offer an express service?

    That’s not a problem. We can turn an order around in 3 days at an increased delivery cost. Please contact [email protected] for details.

  • What is the lead time on an order?

    Depending on the delivery location, we estimate a lead time of approximately 5 working days.

  • Is there a minimum order?

    No, although certain products – such as beers & Casso Cocktails – come in cases of 12 or 24. You can view this information on the product listing pages.

Labels & Design

  • Will you be adding more templates?

    Of course. We love designing them so will be drip feeding them to you on a regular basis.

  • Can Etched design me a label?

    We would love to! There will be a surcharge of £99 for this pleasure. Please contact our lead designer Jake, at [email protected] for more information.

  • Can I have the same label on multiple products?

    We are working on this feature as a priority. Until then, please contact [email protected] for details.

  • Are black & white labels cheaper than colour?

    Nope, sorry.

  • Can I design my own label?

    Sure thing, just select the UPLOAD YOUR OWN DESIGN option on a product page. Alternatively, you can customise image, colour & type on the majority of our label templates.

Partners in Crime

  • I’m on events / wedding planner – can we work together?

    We prize a lasting relationship. Get in touch with [email protected] to have a babble.

  • I own a drinks brand & I’m interested in being listed

    Awesome. Please contact [email protected] & we would love to chat to you.

Products

  • What about the reverse label?

    Here you’ll find a word or two about the delightful brand we have partnered with & all the relevant product details.

  • What do we recommend?

    We are really into Casso Cocktails as you don’t even need to dispense the drink into glassware. Simply pop the lid, add ice, shake & serve.

  • Are your drinks suitable for weddings?

    Absolutely! They are perfect for welcome drinks, favours or simple stocked at the bar. It’s your special day, so why shouldn’t people drink out of something with your face on it?

  • What’s the shelf life of your cocktails?

    Casso Cocktails will stay super tasty for 10 months, whilst Mac & Wild Cocktails will last a little longer at 12 months.

  • Is it possible to personalise a product you don’t have listed?

    If there is a specific product you are interested in, please contact us at [email protected] & we will see what we can do. We’re always interested in forming relationships with flourishing, independent producers.

  • How do you choose the brands you work with?

    We love working with passionate, high quality & community driven brands that truly care about what they are doing & produce unique (& delicious) products. We choose brands that we personally enjoy & are proud to showcase.

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